Deleting your account

Recruitsome accounts aren't something you sign up for yourself — they're created and managed by the organization you work with (your workspace). Your employer or agency invites you, sets up your access, and owns the workspace your data lives in. Because of that, deleting your account works a little differently than on a service you registered for personally. This guide explains exactly how to request it, what gets removed, and what we're legally required to keep.

Under the GDPR, your workspace (your employer or agency) is the data controller — they decide which data is collected and when it's erased — and Recruitsome is the processor that stores and handles it on their behalf. That's why a deletion request goes through your workspace: they hold the legal responsibility for your data, within the limits the law sets. Recruitsome honors every valid erasure request.

How to request deletion

You have two routes, and you can use either or both:

Contact your workspace administrator. This is usually the fastest. Administrators manage users directly and can deactivate or remove your account, and they know which records the organization is required to keep. If you're not sure who your administrator is, ask the person who invited you to Recruitsome.
Email us at [email protected]. State clearly that you're requesting deletion of your personal data under the GDPR right to erasure. Include your full name and the name of your workspace so we can find the right account. We'll verify the request and coordinate with your workspace to carry it out.

Removing the Recruitsome app from your phone does not delete your account or your data — it only removes the app from that device. To have your data erased, use one of the two routes above.

What gets deleted

Once your request is verified and approved, we remove or irreversibly anonymize the personal data tied to your account, including:

Your profile and account details (name, email address, phone number, photo).
Your login credentials, passwords, and any passkeys.
Your personal settings and preferences.
Personal data that isn't subject to a legal retention obligation (see below).

What we're legally required to keep

Some data can't be deleted immediately, because the law requires your organization to retain it for a set period. This is a legal obligation, not a choice — and it's the same for any employer, agency, or software they use. Typical examples:

Financial, payroll, and tax records. Dutch law, for instance, requires financial administration to be kept for 7 years. Comparable rules apply in other countries.
Signed agreements and documents. Contracts, timesheets, and anything tied to a legal or contractual relationship are retained for as long as the applicable rules require.

This data is kept only for the statutory period and only for the purpose the law demands — never used for anything else — and is deleted once that period expires.

Warning

The exact categories and retention periods depend on the laws that apply to your workspace and on the agreement between your organization and Recruitsome. Your workspace administrator, or the organization's privacy statement, is the definitive source for what applies to you.

How long it takes

We handle erasure requests promptly. In line with the GDPR, you'll receive confirmation and completion within 30 days of a verified request. If a request is unusually complex, that window can be extended — and we'll tell you if it is. Data held under a legal retention obligation is removed automatically once its required retention period ends.

Questions

If anything here is unclear, or you want to check the status of a request, email [email protected] and we'll help you out.